Frequently Asked Questions

WHAT DOES VETPRICE.COM DO?

Vetprice.com is an online price comparison service for use in Veterinary Practices.

With an extensive database of over 1,400 of the most popular Small Animal, Prescription Diet, Equine and Farm Animal products, we are a simplified and centralised reference point for vets researching the most financially viable products to stock in their practices.

Taking into account practice specific discounts, Vetprice.com helps calculate the best possible retail price thus enabling practices to compete with internet pharmacies and increase their turnover and profitability.

KEEP UP TO DATE!

By gathering information from a variety of the most popular Internet Pharmacy websites on a daily basis, our weekly reporting function enables you and your colleagues to keep up to date with internet trends and see which manufacturers and products generate the best overall value for your practice. This allows you to identify those manufacturers who destabilise your customer retention by entering into deals with the Internet Pharmacies, and also the ones who don’t.

BE CUSTOMER SAVVY

Keeping a keen eye on your pricing will ensure that wherever possible your practice doesn’t lose business to the Internet and as a result retains more clients. The report is unique to each practice and tailored specifically to your products of interest by you. Simple and effective, Vetprice.com is an essential tool for every practice

To view a site demonstration, please click here to request an onsite visit or go to the Take the Tour page and watch our video.

DO YOU COLLECT MY PERSONAL INFORMATION?

We may collect and process information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, information about the sales price of products sold by you (this is non-transferrable information), posting material or requesting further services. We may also ask you for information when you report a problem with our site. Please see our Privacy Policy for more details.

DO YOU DISCLOSE THIS INFORMATION TO OUTSIDE PARTIES?

No, we DO NOT sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

HOW DO I SIGN UP?

Vetprice.com is only available to practicing veterinarians. There are two ways you can sign up to the site:

  1. Telephone – Please call our Customer Services team on 01772 633 574 who will be more than happy to assist you in the sign up process. Our business hours are 8am – 5pm, Monday – Friday.
  2. In Person – We have a dedicated team of Customer Advisors who are more than happy to visit your practice. To arrange a consultation at your convenience, please call our Customer Services team on 01772 699 574.

Coming soon – Online Sign Up

I’VE FORGOTTEN MY PASSWORD, WHAT SHOULD I DO?

Click on the ‘Forgotten Password?’ button below the log-in details box. You will be prompted to enter your e-mail address and full name. An automatic e-mail will be sent to your inbox – simply follow the link to reset your password.

I’VE LOST MY LOG-IN DETAILS, WHAT SHOULD I DO?

Please call our Customer Services team on 01772 633 574 who will be able to assist you.